Privacy policy.

Effective date: September 26, 2026

What this policy covers

This policy applies to the Making The Impact website, including project intake, support requests, interactive features, and other services operated under the Making The Impact brand.

Information you choose to provide

If you submit a project inquiry, support request, or other form, we may receive information such as your name, organization, website address, contact information, project details, technical questions, and information you voluntarily include in your message.

Please do not submit passwords, API keys, payment-card information, government identification numbers, medical information, or other sensitive secrets through website forms or the AI-assisted intake.

How information is used

Information submitted through the site is used to respond to requests, evaluate project fit, provide support, communicate about a requested service, prevent abuse, and improve the website and intake experience.

Project and support inquiries may be processed through the site's AI-assisted intake system. The assistant is designed to gather relevant information and route legitimate requests; it is not intended to make binding pricing, contractual, security, or compliance decisions.

Website analytics

The site uses an analytics service operated for Making The Impact to understand traffic and improve the website. Analytics may include information such as pages viewed, referring pages, browser or device characteristics, approximate geographic information, and visit timing. Analytics configuration may change as the site evolves.

Server and security information

Like most websites, the hosting environment may process technical information needed to deliver pages, protect the service, diagnose problems, limit abuse, maintain security, and keep systems operating.

Service providers

We may use technology and infrastructure providers to operate the website, process email, provide AI functionality, host data, monitor systems, or deliver other requested services. These providers receive information only as reasonably necessary for the service they provide or when disclosure is required by law.

Retention

Information is retained for as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, maintaining client records, operating services, resolving disputes, preventing abuse, and meeting legal or accounting obligations.

Security

Reasonable technical and administrative measures are used to protect information. No internet transmission or storage system can be guaranteed to be completely secure.

Links to other websites

The site may link to third-party websites, including project sites and service providers. Their privacy practices are governed by their own policies.

Changes to this policy

This policy may be updated when services, technology, or legal requirements change. The effective date above indicates the current version.

Questions

If you have a question about privacy, please use the site's contact or support workflow rather than publishing personal information in a public channel.